Privacy Policy

Spectech Solutions ("Spectech," "we," "us," or "our") provides web design, search engine optimization, and Google Ads management services to businesses in the United States, Canada, and worldwide. This Privacy Policy explains what information we collect through spectechsolution.com (the "Site") and our client services, how we use it, and the choices you have.

By using the Site, submitting a form, calling us, texting us, or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or provide us with your information.

1. Information We Collect

We collect information in the following ways:

Information you provide directly: Name, email address, phone number, business name, and any details you enter into a contact form, a booking request, or share with us by phone, email, or text message.

SMS and phone number information: If you opt in to receive text messages from us (for example, after requesting a quote or a free audit call), we collect your mobile phone number and the consent you gave to text you. See Section 3 below for our full SMS terms.

Automatically collected information: When you visit the Site, we and our analytics and advertising providers automatically collect information such as your IP address, browser type, device type, pages viewed, and referring URL, typically through cookies and similar technologies. See Section 4 below.

Information from our clients' own campaigns: If we run advertising, SMS, or lead generation on behalf of a business we serve, we may process contact information that business's own customers have provided, strictly to deliver the services that business has asked us to perform.

2. How We Use Information

We use the information we collect to:

Respond to inquiries, quote requests, and support questions; deliver and improve our web design, SEO, and Google Ads services; send appointment reminders, project updates, or requested text messages; measure and improve the performance of the Site and our advertising; and comply with legal obligations.

We do not use the information we collect for any purpose that is incompatible with the purposes described in this policy without providing notice and, where required by law, obtaining your consent.

3. SMS / Text Messaging Terms (10DLC Compliance)

If you provide your mobile phone number and opt in to receive text messages from Spectech Solutions, the following terms apply, in addition to the rest of this policy:

Consent: By opting in (for example, by submitting a form that requests SMS updates, or by texting us first), you consent to receive text messages from us related to your inquiry, quote, appointment, or project. Consent to receive texts is never a condition of purchasing any service.

Message frequency: Message frequency varies depending on your interaction with us.

Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.

Opt out: You may opt out of receiving text messages from us at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent unless you opt in again.

Help: Reply HELP to any message for assistance, or contact us directly using the details in Section 10.

4. Cookies and Analytics

We use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use the Site and to measure the performance of our advertising campaigns. These tools may collect information such as pages visited, time on site, and whether you arrived from an ad.

You can control cookies through your browser settings, and you can opt out of Google Analytics tracking using Google's own browser add-on, available on Google's website. You can also manage ad personalization through your Google Account settings.

We do not use cookies to collect sensitive personal information such as government identification numbers, financial account details, or health information.

5. How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

Service providers: With companies that perform services on our behalf, such as website hosting, email delivery, SMS delivery, and analytics providers, bound by obligations to protect your information and use it only to provide services to us.

Legal requirements: If required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: If Spectech Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy or a policy at least as protective of your information.

We do not share or sell phone numbers or other personal information to third parties or affiliates for their own marketing or lead generation purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including the duration of any client engagement, plus a reasonable period afterward for recordkeeping, accounting, and legal compliance purposes. You may request deletion of your information as described in Section 8.

7. Children's Privacy

The Site and our services are directed at businesses and business owners. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Your Privacy Rights

For US residents: Depending on your state of residence, you may have the right to know what personal information we hold about you, request its deletion, correct inaccurate information, and opt out of the sale or sharing of personal information for targeted advertising. Spectech Solutions does not sell personal information as defined under US state privacy laws.

For residents of the European Economic Area, the United Kingdom, and other regions with similar protections: You may have the right to access, correct, delete, or restrict our use of your personal information, and to receive a copy of your information in a portable format.

To exercise any of these rights, contact us using the details in Section 10. We will respond within the timeframe required by applicable law.

9. Security and Third-Party Links

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

10. Contact Us